| Do children need a ticket to the game? |
| Children 5 and under are admitted FREE. This is with the understanding they will sit in someone's lap. If you think they will need their own seat it is best to purchase one. |
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| Where do I park for gameday? |
| To view football parking information, please visit our parking and tailgating page HERE |
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| How will my tickets be delivered? |
| All tickets as of 2024, including suite, club, reserved seats and parking passes, will be delivered via digital delivery by mid-August. Visit the digital ticketing assistance page for help setting up your account. |
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| Are parking passes digital? |
| Yes, all parking passes are digital for 2025. |
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| How do student tickets work? |
| All students receive free admission by showing a valid University Student ID at any gate. The designated student section is located behind the East end zone. |
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| What if I can't attend the game? |
| Ticket holders are able to transfer or sell their tickets via their online account. |
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| What is the best way to reach the Athletics Ticket Office if I have questions or need assistance? |
| You can reach the Jax State Athletics Ticket Office by email at jsutickets@tix.jsu.edu or by calling 256-782-8499 |
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| What time do stadium gates open? |
| All stadium gates and entrances open 2 hours prior to game time. |
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| What time do stadium ticket box offices open? |
| All Stadium ticket box offices open 2 hours prior to game time. |
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| Where is the visiting team pass gate located? |
| It is located at Gate D on the Northwest corner of AmFirst Stadium. |
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| Where is the ticket Will-Call window located? |
| It is located at Gate A Main Ticket Plaza on the Southeast corner of AmFirst Stadium. |
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| Where is the Home team player and staff pass gate located? |
| It is located at Gate A Main Ticket Plaza on the Southeast corner of AmFirst Stadium. |
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| Where do I buy single game tickets online? |
| Via the Jax State Athletics app or JaxStateSports.com/Tickets and click Buy Single Game Tickets. |
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| Is there a clear bag policy? |
| Yes, visit this link for more information. |
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| What are prohibited items? |
| Artificial noisemakers, outside food or drinks, umbrellas, stadium seats with arms, pets, cameras with lenses over 4 inches, and weapons including pocket knives. No tobacco, smoking, or electronic cigarettes are allowed inside. |
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| Are AHSAA coaches allowed entry? |
| Yes, Any AHSAA coaches card holder will be allowed entry to Jax State Football along with 1 guest. Please sit in sections, F,G,H or I on visitors side of the stadium. |
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| Do concession stands take cash? |
| No, All Jax State concession stands are cashless. |
