| Do children need a ticket to the game? |
| Fans ages 18 and under are admitted FREE to sit in General Admission baseline sections D and H. A ticket will be required for children who require their own seat to sit with others in Reserved chairback sections A, B, C, E, F and G. |
|
| Where do I park for game day? |
| General public parking is available in front of Pete Mathews Coliseum off Highway 204. Members of the Jax State Athletic Foundation may also have access to the reserved lot on the South side between the coliseum and tennis courts. The West end of the the coliseum near the new dorms are reserved for game day personnel and staffs. View parking map HERE. |
|
| How will my tickets be delivered? |
| All tickets as of 2025-26 games will be delivered via digital delivery. Visit the digital ticketing assistance page for help setting up your account. |
|
| How do student tickets work? |
| All students receive free admission by showing a valid University Student ID at any gate. The designated student section is located behind the East end zone. |
|
| What is the best way to reach the Athletics Ticket Office if I have questions or need assistance? |
| You can reach the Jax State Athletics Ticket Office by email at jsutickets@tix.jsu.edu or by calling 256-782-8499 during business hours. |
|
| Where is the ticket Will-Call window located? |
| Located at the Ticket Office windows next to the Pete Mathews Coliseum entrance. |
|
| Can I buy tickets at the door on game day? |
| Yes. Tickets are sold on game day out of the Ticket Office at the main entrance to Pete Mathews Coliseum. Fans receive the best rate by purchasing tickets ahead of game day through the Jax State Athletics mobile app or online at JaxStateSports.com/Tickets. |
|
| Is there a clear bag policy? |
| Yes, click HERE for more information. |
|
| What are prohibited items? |
| Artificial noisemakers, outside food or drinks, umbrellas, stadium seats with arms, pets, cameras with lenses over 4 inches, and weapons including pocket knives. No tobacco, smoking, or electronic cigarettes are allowed inside. |
|
| Do concession stands take cash? |
| No, All Jax State concession stands are cashless. |
|
|
|
